We can track all inbound communications from any type of channel. It could be a printed piece or a dynamic Google Ad campaign.
We can swap out in real-time a phone number on any web application or site to directly track the source and if from an advertising campaign - the campaign name + keyword.
Understand where your calls come from to help know what works and what needs improvement for marketing.
Know who called, where they are located, and how they got there - for a full caller ID report.
Swap out phone numbers in real-time to track sources based on inbound traffic.
All of our agents excel and strive to be the best representation of your company. All of our agents are friendly and courteous on every call.
As soon as the call comes in it appears in the dashboard - you can see calls in progress and all alerts come immediately after the call ends.
Send alerts by email or text to representatives on information you need based on specific rules.
Listen to calls as they are happening as well as full transcripts of the call.